Your Questions Answered

Frequently Asked Questions

Find answers to common questions about our services, processes, and support.

All Your FAQs

What services does NileBit Labs offer?

We provide full-stack software development, AI and machine learning solutions, blockchain development, cloud services, cybersecurity, and fintech solutions. See our Services page for details.

How can I get a quote for my project?

Submit your project details via our Contact form, and we’ll provide a tailored quote within 48 hours.

How long does a typical project take?

Project timelines vary based on scope. Small projects may take 4-8 weeks, while complex solutions can take 3-6 months or more. We’ll provide a detailed timeline during planning.

Can you work with existing codebases?

Yes, we can integrate with or enhance existing codebases, provided we have access to the source code and documentation.

What kind of support do you offer post-launch?

We offer maintenance packages including bug fixes, updates, and performance optimization. Details are available on our Support page.

How do I report a technical issue?

Contact our support team at support@nilebitlabs.com with a description of the issue and any relevant details (e.g., error messages).

What payment methods do you accept?

We accept bank transfers, credit cards, and mobile money payments (e.g., MTN Mobile Money, Airtel Money). Payment details will be provided in your invoice.

Can I cancel a project after it starts?

Cancellation terms depend on your contract. Typically, you may cancel with 30 days’ notice, subject to payment for work completed. Contact us for specifics.

Still have questions? Reach out to us!